Physical inactivity is a major risk factor for the development of coronary heart disease (CHD). But while scientists agree that exercise reduces the risk of developing CHD, it is unclear how long you should exercise to reap the preventive benefits. Are two 30-minute workout sessions each day just as good for your heart as one hour of continuous exercise? Can walking 1 mile be compared to running 1 mile? Read the rest of this entry »

It has been years since group exercise classes were introduced to a public that was ready to put fun and variety into exercise routines. Part of the reason the popularity of such classes continues to grow by leaps and bounds is the variety of classes being offered: step, slide, spinning, box aerobics, aqua aerobics, cross training, circuit training, body sculpting, body ball and so much more. Read the rest of this entry »

Illustration C

To determine where the errors are being made, a flow chart of the billing process was prepared and evaluated. (See Illustration D)
Flow charts help visualize the flow of a process, step-by-step. This evaluation led to the conclusion that most of the errors were occurring between the creation of the quote and the creation of the sales order. Preventative measures were put in place and work began on a way to automate this function. By automating this function many errors and the double effort will be eliminated, which will reduce costs and increase profits and most importantly, customer satisfaction. Read the rest of this entry »

Total quality management, Deming, Six Sigma, ISO 9000……why so much talk about quality management? With computers, instant communication and the move to global markets via the World Wide Web, quality has become a competitive edge. It has also become one of the tools to lower cost and increase profits. But what is quality? Quality is whatever one perceives it to be and in your business the “one” that matters is the customer. Read the rest of this entry »